Delivery & Returns

Shipping & Delivery

We use Australia post for most of our orders.
You will receive tracking details via email when we send your goods.
Free delivery for order over AUD$180, Australia only (Shuttlecocks excluded).

 

Return & Exchange

If you are not happy with the item we have sent you or it was not what you were after we will gladly exchange it for you or give you a store credit. Goods returned must be in the condition they were sent ie;

  • Rackets should still have the plastic on the handle, no scratches or marks on frame.
  • Rackets on string or restrung cannot be return. Unless it is come from the original manufacture string.
  • Clothing must still have the tags on.
  • We will not accept shoes returned with mark/ damage or dirty soles.

Returns of goods must be within 14 days of purchase.
No refund or exchange on change of mind.
Discounted products cannot be returned.

All shipping fee of returned items are at the expense of the customer. Customer can choose to return to one of our pro shops with the prove of purchase in paper form.

Credit cannot be taken back as cash (store credit only limit to purchase at www.badmintonworx.com.au).

We reserve the right to refuse your return if the policy has not been adhered to.